Customer Support
Contact Customer Support
7 days a week, 365 days a year
- FAQ:Click here
- Helpdesk:Submit a ticket
- E-mail:(No Javascript)
- Live Chat:Click here
Welcome to FileSonic Support
If you have any questions regarding FileSonic please see our FAQ section. If you still can’t find an answer to your question please use our helpdesk ticketing system. We will answer all your questions in the shortest delay possible. This is a very efficient & organized way to contact us.
Go to supportCancel Your Subscription
If you would like to cancel your FileSonic subscription please use the form below.
Paypal
If you subscribed through PayPal, please login to your account to cancel your subscription.
If you are still experiencing problems cancelling your account please use our helpdesk ticketing system.
SegPay
If you subscribed through Segpay, click here to cancel your subscription
If you are still experiencing problems cancelling your account please use our helpdesk ticketing system.
Other Payment Method
If you used one of the following payment methods to purchase your membership, click on the link and follow the instructions.
- If you subscribed through SegPay, please click here
- If you subscribed through AlertPay, please click here
If you are still experiencing problems cancelling your account please use our helpdesk ticketing system.